ROMA - Results Oriented Management & Accountability

The need to implement a performance-based management system among CAAs and other eligible entities receiving Community Service Block Grant (CSBG) funds has long been recognized by OCS and the CSBG Network. Efforts to expedite adoption of such a system were given impetus by the Government Performance and Results Act (GPRA) of 1993. In 1998 the CSBG Act was amended, mandating the implementation of a comprehensive performance-based management system which they identified as "Results-Oriented Management and Accountability," or ROMA, across the entire Community Services Network.

The Community Action Association of Pennsylvania (CAAP), with HHS OCS and Pennsylvania CSBG discretionary funding support, developed the Peer to Peer (PtP) ROMA "Train the Trainer" Project in 1998, for the Community Action Agencies (CAAs) in Pennsylvania. CAAP demonstrated its ability to move this training model to a national application in 2000-2001. CAAP's successful, National Peer to Peer (NPtP) Project established a corps of certified trainers who conducted more than 200 training sessions for more than 4,000 CAA Network leaders and agency personnel. The result of the trainings is an increased awareness across the county about the principles and basic implementation tools associated with ROMA. These trainers, bringing experience and skills from a broad range of backgrounds and CAA network involvement, have helped state CSBG offices, Community Action Associations, local CAAs and related entities with their transition to performance-based management.

ROMA Implementation - Information Memorandum 49 February 21, 2001 - "Why are we here, who are we helping, what are we helping them to become and how will we know and describe success, both theirs and ours."

Government Performance and Results Act
January 5, 1993 - "waste and inefficiency in Federal programs undermine the confidence of the American people in the Government and reduces the Federal Government's ability to address adequately vital public needs..."

The Mission of the Community Action Agency - OEO 6320-1
November 16, 1970 - "Title II of the Economic Opportunity Act provides for the establishment and funding of community action agencies and programs."

ROMA Trainers

Caron Burgess
Admin. Assist/CSBG Coordinator
PRIDE Community Services, Inc.
PO Box 1346
Logan, WV 256041

  Mary Chipps
Executive Director
2 Hale St., Suite 100
Charleston, WV 25301

Mary is the Executive Director of the West Virginia Community Action Association. She is a strong supporter of ROMA and is currently engaged in supporting a group of individulas to become Trainers and to crate a team to work on improving ROMA implementation in WV.

  J. Tennille Limer
Housing Director
Raleigh County Community Action
P.O. Box 3066 EBS
Beckley, WV 25801
(304) 252-6396 ext. 113

  Teresa Longfellow
WX Systems Specialist
Governor's Office of Economic Opportunity
700 Washinton Street East, 4th Floor
Charleston, WV 25301

  Jessica Massey
Case Manager Supervisor
Raleigh County Community Action association
P.O. box 3066 EBS
Beckley , WV 25801

  Rachel Remines
Office Manager
Community Action of South Eastern WV
307 Federal St Suite 323
Bluefield, WV 24701

  David Weiss
Information Technology Director
Community Action of South Eastern West Virginia
307 Federal Street
Bluefield, WV 24701

  Shelly Woda
Information Specialist
Governor's Office of Economic Opportunity
950 Kanawha Blvd East, 3rd Fl
Charleston, WV 25301

Passed Internship, August 2009

  Jerry Yeager
IT Coordinator\CSBG Service Coordinator
Southwestern Community Action Council, Inc.
540 5th Avenue
Huntington, WV 25701
304 525 5151

Please contact a Certified trainer if you are interested in scheduling a ROMA course in your Community Action Agency or Local Region.